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Forum Discussion
prc87
5 years agoHelpful | Level 6
Help! "Couldn't start Dropbox" error (Mac & Big Sur)
Dropbox won't start on my MacBook Air (13" 2018), with Big Sur 11.3.1.
Have uninstalled dropbox and reinstalled. Same error
Uninstalled again, advanced re-install. Same error
AFAIK, vanilla ins...
- 5 years ago
Ran these changes, but no different.
Tried once more, after double-checking firewall off.
uninstall DB
reboot
delete DB folders from local storage, and empty bin
reboot
search and delete every 'dropbox' named file in ~/library
reboot
advanced reinstall
reboot
logoff DB on webclient
reboot
start DB
login
accept all vanilla (recommended) options
and it started and seems to be sync-ing correctly.
Not sure what changed this time around, but DB seems to be working again.
Thanks for your help.
prc87
5 years agoHelpful | Level 6
Ran these changes, but no different.
Tried once more, after double-checking firewall off.
uninstall DB
reboot
delete DB folders from local storage, and empty bin
reboot
search and delete every 'dropbox' named file in ~/library
reboot
advanced reinstall
reboot
logoff DB on webclient
reboot
start DB
login
accept all vanilla (recommended) options
and it started and seems to be sync-ing correctly.
Not sure what changed this time around, but DB seems to be working again.
Thanks for your help.
Andy C.19
5 years agoExplorer | Level 3
Hi,
To be super clear, when you say "delete DB folders from local storage, and empty bin" do you mean deleting all of your existing dropbox folders on your computer? While I can't open the app, the folders are still available to me there. Thanks!
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