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stephenroberts999's avatar
stephenroberts999
Collaborator | Level 9
2 years ago
Solved

How can I add a new PC to my existing Dropbox account?

I have an existing Free Dropbox account,  currently with 3 computers on the account. I want to remove one PC to be able to add in a W-11 PC to my account. I'm thinking the approach would be:

 

1. delete one of the current 3 pc's.

2. Download and install a new instance of Dropbox on the new PC.

3. Done.

 

But, I may have this wrong.

Can someone in the community please suggest a step-by-step to add my new PC?

 

Also, I would like the PC I am "retiring" to be retained in the list of previous devices which have been active in my account in the past, i case for some reason I want to put the retired PC back into my "active" 3 PCs.

  • Hi stephenroberts999, thanks for contacting us!

     

    You're correct in your thinking, you can delete the computer or mobile device from the Dropbox site.

     

    When you only have two devices, you'll be able to install and sign into the app on your new PC.

     

    If you need any further assistance, please let me know!

4 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hi stephenroberts999, thanks for contacting us!

     

    You're correct in your thinking, you can delete the computer or mobile device from the Dropbox site.

     

    When you only have two devices, you'll be able to install and sign into the app on your new PC.

     

    If you need any further assistance, please let me know!

  • stephenroberts999's avatar
    stephenroberts999
    Collaborator | Level 9
    2 years ago

    Hi Jay!

     

    Thanks for your reply.

    My secondary question was if the PC that I remove from the currently-active 3, will the removed PC still show in the list of previous devices which have been associated with my account? In case I want to re-activate it among the 3 active PCs.

     

    Thanks!

    -Steve

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    It should appear there, however, if you decide to reconnect it, then the system would determine it to be a different device.

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