Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

jessicatee's avatar
jessicatee
New member | Level 2
8 years ago
Solved

How can I disable the Dropbox Badge?

WHY WHY WHY is there a unkillable drobox badge following me to every program!!!!!!!
desktop
Setting up the apps
  • Walter's avatar
    Walter
    8 years ago

    Hey there jessicatee - sorry to hear about this. 

     

    You can disable it by clicking on the Dropbox icon in your system tray, then the gear icon, then Preferences. You'll then have the option to choose when you'd like to see the Dropbox badge: "Always show", "If others present" and "Never show." 

     

    To completely disable the Dropbox badge, select "Never Show" from the drop down menu. That will prevent Dropbox from showing the badge on your Office documents.

     

    Hope this helps and let me know if you need anything else! 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi PeterPan123321; welcome aboard and thanks for joining our discussion here.

 

I'll be glad to look into this for you so could you please forward me a screenshot of what you described so I can have a visual too?

 

Thanks a bunch! 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Thanks for the screenshot PeterPan123321!

     

    The first step here is to reboot the computer you're noticing this on so please restart the affected machine and let me know if you still see the same results. 

     

    In case you do, I'll be glad to look into this for you so let me know if it would be OK to reach out to the email address that's connected to your profile here on our Community. 

     

    While we're at it, what's the exact version of the desktop app and your computer's OS? For example, our latest, stable build is 93.4.273; are you also running this one? 

    • PeterPan123321's avatar
      PeterPan123321
      Explorer | Level 4
      6 years ago

      Dear Walter,

       

      the question is: Does the solution you provided in your original answer turn off the badge behavior or does it just hide the badge while Dropbox is still reading what program I use and what I do with it?


      Thanks for offering me IT support but this is a general question that would be of interest for anyone using dropbox.

       

      Best,

      Peter

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        6 years ago

        Yes, correct. This would disable the Badge's behavior completely Peter.

         

        The desktop app - while running and actively syncing- is monitoring the files you have within your Dropbox folder for changes (often made with/by 3rd party apps) and if you'd like to prevent that, you can quit the desktop application on your computer when working on your files or even completely uninstall it and access your files only from the web. 

         

        I hope this sheds some additional light and I'm always around if you have any more questions. 

         

        Stay safe! 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!