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pegas's avatar
pegas
New member | Level 2
2 months ago

How can I re-link my desktop app to an existing Dropbox folder?

Hi, I de-activate a laptop from my dropbox account and now I wish to re-link it to the dropbox account. The problem is that the app wish to create a new dropbox directory on my hdd and I have already one (with a lot of files downloaded loccally). How can I manage to keep the old directory with the new re-link?team to help you.

3 Replies

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 months ago

    Hi pegas, thanks for contacting us!

    You can relink an old Dropbox folder to your existing Dropbox account (assuming it was already associated to the same account as before) by doing an advanced reinstallation of the Dropbox desktop application, and making sure to follow Step 11.

    It will still take a little time to reindex the files and sync any changes that were made since you last linked the folder, but it would be much faster compared to syncing the entire account from scratch.

    If you need any further assistance, please let me know!

  • Jared-Harris's avatar
    Jared-Harris
    New member | Level 2
    28 days ago

    In the Mac version of "advanced reinstallation" there's no step 11. Is this going to cause problems?

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    28 days ago

    Hi Jared-Harris. The 11th step that’s missing from the advanced reinstall steps for macOS is technically covered by steps 9 and 10 in the instructions, so you should be all set. 

    If you come across any issues along the way though, please let us know.

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