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Forum Discussion

surutjshah's avatar
surutjshah
Explorer | Level 4
6 months ago

How can I reset my Dropbox Passwords app device limit?

Email:  Issue details: I have reached the device limit for Dropbox Password, Application, kindly help me reset this to 0.
Dropbox Passwords
surutjshah's avatar
surutjshah
Explorer | Level 4
6 months ago

As suggested I have cleared cache of app and browser, restarted my phone and tried to login, I have also reset the apps from the content and security section also 

Still getting the same error 

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hi again, surutjshah! I went through all of the info you've provided one more time and I can see there's a browser on your Windows device currently linked to your Dropbox account (as shown in the screenshot of your Security tab). 

Can you please check it once again to make sure the Dropbox Passwords extension isn’t installed and connected there?

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