Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
neosmile
6 years agoHelpful | Level 5
How could I get Dropbox Paper 2020?
How could I upgrade to Dropbox Paper 2020 from the older version?
Hello neosmile.
Thank you for your interest in Paper 2020 :heart_eyes:.
Currently, the Paper 2020 release is available to new users only. Our team is currently in the works of a new feature in order to build the best Paper experience for all our users. Old and new.
You will hear more about this feature and your Paper docs will live in the Dropbox filesystem, when the development is finalised.What I did -because I honestly couldn't wait- is this: I created a new Dropbox account and shared my old Paper docs to it.Notes:pushpin:- "Old" Paper docs shared with Paper 2020 release users will be available in their Dropbox home and will show in Recents.
- Paper 2020 release docs shared with Legacy users will be available on their Dropbox home, but not in Paper.
:books:
Here is a help center article with all the information you need.
Feel free to ask more questions.
Cheers!
82 Replies
Replies have been turned off for this discussion
- pollen3 years agoHelpful | Level 5
For those of you still holding onto this completely absurd situation, may I recommend checking out all the new features of Google Docs that match most of what Dropbox Paper does.
There's now a pageless mode (see Page Setup), sidebar navigation, table of contents, Smart Chips, footnotes, pretty decent project management tables, comments & visual text edit suggestions, etc. Plus plenty of things Dropbox Paper doesn't have, like tons of high quality fonts, line and paragraph spacing flexibility, bookmarks, math equation support, not to mention it's far more widely accessible and familiar to people.
- Julien B.123 years agoHelpful | Level 6
It's Q1 2023. Now the migration guide indicates the upgrade for legacy users is Q3 2023. Assuming the deadline is respected, it will have been 4 years since Paper 2020 was introduced for new users in 2019. Unfortunately, based on past experience, it's hard to believe that this deadline is meaningful.
- nilsmac4 years agoNew member | Level 2
Given that Dropbox is not putting any heft behind the roll-out indicates that they are not serious about this product, which is a real pity. I use a lot of notes taking apps and this one is by far my favourite for collaborative editing. A key feature for me even considering it as a solution for our company was having a proper integration with the file system so that I have everything in one place as well as full control over the data by keeping a private copy on the user drive in an open format. Without this feature, I could as well use Apple Notes.
- Joe Drafter4 years agoHelpful | Level 6
This is the most stupid thing Dropbox could have done. I mean not upgrading everybody at the same time! Over 2 years of transition if absolutely unacceptable. Through all my frustration, I found a temporary workaround:
My partner is on the 2020 release and I'm not. First, my partner created a Paper document and put it into a project share folder. (No need to share it because it's already in a shared folder) Everybody can see the .paper document. (I couldn't create that file without the 2020 release) When I need a new document, I duplicate that file, move it to wherever I want, rename it and reformat it. That's how I can use Paper like a 2020 release without having it.
For the document that already exists, I had to copy-paste the content from the old to the new document.... for each one. I was lucky, I had just a few.
I hope this will help someone and calm some frustrations.
However, my deception toward Dropbox is unrepairable.
- harrysfil4 years agoExperienced | Level 13
2022 and still waiting for dropbox paper 2020. At least change the name to paper 2029
- Rich4 years ago
Super User II
AntonioP wrote:
how do i migrate my account to the new 2020 version?
You can't migrate to the newer version yet. New accounts get the new version. Dropbox hasn't started migrating existing accounts to the new version yet.
- AntonioP4 years agoNew member | Level 2
I seem to be on the pre 2020 dropbox paper account where all my docs are arranged in paper.dropbox.com. i need to collaborate with another user who has migrated and all their .paper docs are in their dropbox folders. as a result we cant see each others stuff in shared folders.
how do i migrate my account to the new 2020 version?
- Julien B.124 years agoHelpful | Level 6
It's now september 2022, ans still no access to Dropbox 2020 for legacy users. It has been more than 2 years since it is impossible to work with Dropbox Paper alongside recent Dropbox users. Please please please Dropbox, do something about it!
- aviva4 years agoHelpful | Level 6I've gone back to using Google docs. It's improved a lot in the last year or so, and I get the feeling Paper isn't really progressing anywhere.
- ybh4 years agoExplorer | Level 4
This is much more than completely ridiculous.
It's way passed Q2 2022, and still no sign for the g** da** upgrade.
Is it even legal for Dropbox to sell an improved version for new customers for the same price as they sell it for old customers that have a worse version?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!