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How do I disable or remove capture?
How do I disable or remove capture? The screenshot URLs do not work for some reason. I just want to go back to the old dropbox screenshot URLs. I've uninstalled dropbox capture and unchecked/rechecke...
Hi everyone,
I just wanted to follow up on my message above.
- The 404 error should never happen again. We've deployed the fix. Thank you so much for your help in finding the root cause of this issue
- dl=1 and raw=1 now work exactly as you requested
Please let us know if there is anything else you'd like us to add to the Capture links to make them even better.
Thank you so much!
Nancy
Dropbox Community Moderator
Dropbox Community ModeratorHi Subgiant, hope it’s OK if I jump in here, as well.
I understand why it may be easier to access your screenshots via a “traditional” shared link, in this scenario. You should still be able to manually create shared links for these files, after they’ve been uploaded to your Dropbox account.
You can definitely make a suggestion though about changing this here, so that our team can take this into consideration.
Hope this helps!
I understand why it may be easier to access your screenshots via a “traditional” shared link, in this scenario. You should still be able to manually create shared links for these files, after they’ve been uploaded to your Dropbox account.
You can definitely make a suggestion though about changing this here, so that our team can take this into consideration.
Hope this helps!
Nancy So are you saying there's no way to get back to the "“traditional” shared link"? The only way to get the old dropbox link is to create one manually? No way to NOT use Capture for screenshots now?
- HannahThank you for your updates here, Jessica.
Can we actually reach out to you via email, so we can look into this further?Certainly, please do.
Also, is there not just a simple solution to go back to the old Dropbox URLs and remove Capture all together? Is that the issue? Sorry, I'm just a bit confused and concerned when I can't get a straight forward answer on that... I would like to resolve it, but if there is not solution and you're going to try to get me to stick with Capture (sounded like what the other responder was suggesting, that there is no way to get rid of Capture), I don't want to waste either of our's time. Thank you!
- NancyHey Jessica D.20, I have sent you a message to the email address that’s tied to your Community profile.
When possible, please check it and reply back to me, so that we can continue working on this.
Thanks!
