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I can no longer open Dropbox from the icon pinned to the taskbar, nor from the .exe in the folder
Starting today, I tried to open Dropbox that is pinned to the taskbar. It wouldn't open. I opened the program folder and double-clicked on the .exe file. It also would not open Dropbox. I uninstalle...
Hi Jay, I think I fixed it. The attached photo shows the target path of the icon pinned to taskbar that will not open. Start menu icon had no properties. I then went to the desktop icon that will open the program and replaced the taskbar icon target with the path C:\Users\robch\Dropbox
which will now open the program from the taskbar. The executable icon in the program folder remains as per the attached photo. Should I change the target or just leave it as is? At least I can open and use the program now from the taskbar icon.
Hi Jay, I think I fixed it. The attached photo shows the target path of the icon pinned to taskbar that will not open. Start menu icon had no properties. I then went to the desktop icon that will open the program and replaced the taskbar icon target with the path C:\Users\robch\Dropbox
which will now open the program from the taskbar. The executable icon in the program folder remains as per the attached photo. Should I change the target or just leave it as is? At least I can open and use the program now from the taskbar icon.
I have done a complete and thorough uninstall. Still getting errors. I have spent hours on this and after being a dropbox customer for years, may look at alternative options
I'm seeing the same issue both on Windows 10 (fully updated) and a new Windows 11 laptop (fully updated). This recently started -- within the last few weeks.
Ken
- Megan
Dropbox Community Moderator
Hey everyone!
Thanks for reporting this. As a clarification, would you mind letting me know if you're facing issues with the shortcut icon alone, or with the system tray and start menu too?
Let me know more!
The only way I can open my files is by opening File Explorer and finding Dropbox there. It will not open from Taskbar icon, Program File Exe., Search-Dropbox app.
Now I discovered yet another error!!! When I try to access the downloads folder on my laptop I get a dropbox error!!! I am so fed up with what has become a crappy product!!
I tried changing the path and get this:
