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Forum Discussion
alokprasad19
3 years agoExplorer | Level 3
I cannot see the Make online-only feature by simply right clicking on the respective folders/files.
I cannot see the Make online-only feature by simply right clicking on the respective folders/files.
To manually change files to online-only in the Dropbox desktop app:
Windows
Open File Explo...
alokprasad19
3 years agoExplorer | Level 3
Hi Walter,
Please find below the screenshots.
Walter
Dropbox Community Moderator
3 years agoI don't see any syncing icons on your files alokprasad19
Is the desktop app running in your taskbar? If so, is it 'up to date' or still syncing perhaps?
- alokprasad193 years agoExplorer | Level 3
Walter Even I am not sure why I can't see the syncing icons, Green Circle with a Checkmark (right?). Yes the app is running and it is "up to date".
- Walter3 years ago
Dropbox Community Moderator
If you happen to be running any 3rd party apps, like antivirus programs or cloud or syncing services, could you temporarily disable them and let me know how it goes alokprasad19?
- alokprasad193 years agoExplorer | Level 3
I tried closing one drive temporary, I was able to see the make online only for a fraction second and then it disappears.
- alokprasad193 years agoExplorer | Level 3
Do you think reinstalling will help?
- Walter3 years ago
Dropbox Community Moderator
- alokprasad193 years agoExplorer | Level 3
Hi Walter , Just wanted to update you on Sync settings. The first one is my snippet of sync setting, the second one is my colleagues sync snippet. We both are using the same account. I thought this can help you. Let me know if you have any updates
- Megan3 years ago
Dropbox Community Moderator
Hi alokprasad19, odd indeed, especially if you're using the same account.
- alokprasad193 years agoExplorer | Level 3
Yes I tried the uninstall and install process, its still the same.
- Walter3 years ago
Dropbox Community Moderator
In that case, I'd recommend getting in touch with our support team for further assistance with device and account specific information alokprasad19
Once you contact our team, you can also let us know your ticket ID so that we can look it up in our system too if needed.
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