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I cannot see the Make online-only feature by simply right clicking on the respective folders/files.
I cannot see the Make online-only feature by simply right clicking on the respective folders/files.
To manually change files to online-only in the Dropbox desktop app:
Windows
- Open File Explorer.
- Open the Dropbox folder.
- Navigate to the file or folder you’d like to set to online-only.
- Right-click the file or folder.
- Click Make online-only
I also tried "managing hard drive space" and then making the respective folder in available online mode, its also not working.
Please guide.
18 Replies
- Walter
Dropbox Community Moderator
If you happen to be running any 3rd party apps, like antivirus programs or cloud or syncing services, could you temporarily disable them and let me know how it goes alokprasad19?
I tried closing one drive temporary, I was able to see the make online only for a fraction second and then it disappears.
Do you think reinstalling will help?
- Walter
Hi Walter , Just wanted to update you on Sync settings. The first one is my snippet of sync setting, the second one is my colleagues sync snippet. We both are using the same account. I thought this can help you. Let me know if you have any updates
- Megan
Hi alokprasad19, odd indeed, especially if you're using the same account.
Yes I tried the uninstall and install process, its still the same.
- Walter
In that case, I'd recommend getting in touch with our support team for further assistance with device and account specific information alokprasad19
Once you contact our team, you can also let us know your ticket ID so that we can look it up in our system too if needed.
