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TStark's avatar
TStark
Explorer | Level 4
5 months ago
Solved

I can't access my Dropbox files on an NTFS drive from Linux after the latest update.

My files are arranged like this: Drive 1:  Windows Drive 2: Linux Drive 3 (NTFS):  Dropbox files After the latest Dropbox updated itself to the latest version on Windows, the Dropbox folder i...
desktop
Linux
windows
  • vonalim's avatar
    vonalim
    5 months ago

    Since 227.4.4774 Dropbox uses Windows sync API by default, Dropbox call it "Dropbox for Windows Updates". So called "reparse points" are added to the files synced by Dropbox (including the root Dropbox folder). These reparse points are incompatible with current Linux NTFS-3G driver. You need to reinstall Dropbox and opt out from "Dropbox for Windows Updates" during the installation (in Advanced options in the last step of the installation wizard) in order to mount Dropbox folder under Linux again :-)

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 months ago

Hi TStark! Thanks for posting on our Community today. 

Can you clarify whether your Dropbox folder was in its default location at the time of the update?

I'd also like to know the OS version of your device. 

Finally, can you send me a screenshot of the link you’re seeing at the moment and one more of your Dropbox folder properties (if you can access them)? 

Ping me, once you have more info.

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