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TStark's avatar
TStark
Explorer | Level 4
5 months ago
Solved

I can't access my Dropbox files on an NTFS drive from Linux after the latest update.

My files are arranged like this: Drive 1:  Windows Drive 2: Linux Drive 3 (NTFS):  Dropbox files After the latest Dropbox updated itself to the latest version on Windows, the Dropbox folder i...
  • vonalim's avatar
    5 months ago

    Since 227.4.4774 Dropbox uses Windows sync API by default, Dropbox call it "Dropbox for Windows Updates". So called "reparse points" are added to the files synced by Dropbox (including the root Dropbox folder). These reparse points are incompatible with current Linux NTFS-3G driver. You need to reinstall Dropbox and opt out from "Dropbox for Windows Updates" during the installation (in Advanced options in the last step of the installation wizard) in order to mount Dropbox folder under Linux again :-)

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