Forum Discussion

Jeka1's avatar
Jeka1
Helpful | Level 5
2 years ago
Solved

I can't access the Dropbox site from my computer, why?

Can't access Dropbox.com from computer, get the error: NET::ERR_CERT_COMMON_NAME_INVALID The app on my phone and my computer don't synchronise
Error Messages
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  • Jeka1's avatar
    Jeka1
    2 years ago
    Hi.
    I've reinstalled Dropbox app on my computer, and now it's working.

    Thanks for your help 👍
Jeka1's avatar
Jeka1
Helpful | Level 5
2 years ago
Yes, the mentioned things are up to date, and the date and time are correct.
But sync isn't working.
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Jeka1, thanks for bringing this to our attention.

 

Do you have any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following Dropbox domains?

 

Is the Dropbox desktop application installed and running on your machine?

 

This will help me to assist further!

  • Jeka1's avatar
    Jeka1
    Helpful | Level 5
    2 years ago
    Hi.
    I've reinstalled Dropbox app on my computer, and now it's working.

    Thanks for your help 👍

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