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Forum Discussion

Rob132's avatar
Rob132
Explorer | Level 3
4 months ago

I can't install the Dropbox desktop application, why?

Hi, I also have this installation problem.  I upgraded my PC and Dropbox failed.  So I completely uninstalled it - including those folders the "advanced reinstall" tells you not to...  I assumed I j...
desktop
Install
windows
Rob132's avatar
Rob132
Explorer | Level 3
4 months ago

No, a hardware upgrade.  But I kept the C: drive.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hi Rob132, thanks for the info. Just for clarification, what hardware upgrade did you do exactly? Was your installation of Windows unaffected by the change in hardware?

Could you try downloading the offline installer for the Dropbox desktop application from this page, and try installing it again?

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