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Forum Discussion
Dalewo
12 months agoNew member | Level 1
I can't move my Dropbox folder on to an external hard drive; I get the error it's not compatible.
Just bought (Nov 2024) a 14TB Seagate External drive with the intention of moving my Dropbox folder off my PC's C: drive over to the external drive. When I followed the method to do this per the Dro...
Rich
Super User II
12 months agoDalewo wrote:I got a warning message that the Seagate was not compatible with Dropbox. I checked the Seagate's properties and it says the file system is exFAT.
On Windows, the drive needs to be NTFS-formatted. You can't put the Dropbox folder on an exFAT-formatted drive on Windows.
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