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Forum Discussion
I can't resume syncing after pausing indefinitely on Windows 11 (v240.4.8493).
Application Affected
Dropbox
Device
Dell Desktop
Operating System/Browser (if using the web)
Windows 11
Dropbox App Version (if using the app)
240.4.8493
Question or Issue
I paused syncing syncing last week "indefinitely." Now, I want to resume. But there is no way to do so. The bottom text of the app window pop-up just says "Syncing paused." That text is not clickable. The drop down next to it only lets you select how long to pause for. There is no "Resume." Yes, I have restarted the app and my PC. This is insane.z
6 Replies
- Dell_Dropbox
Community Manager
frd81 The update will be deployed this week!
Is there any eta on this? I have the same issue, and right-clicking does not give me any option to resume.
- Dell_Dropbox
jsingleton BogdanDinu back with an update, the team is currently working on a fix for this and its scheduled to go out in our next update. Thanks so much for bringing this issue to our attention.
In the meantime, you can use the native menu (right click) to resume syncing
- Dell_Dropbox
Thanks for flagging everyone, will take this feedback to the team and circle back when we have an update
Same on windows 10 with Dropbox version 240.4.8493
- Nancy
Dropbox Community Moderator
Thanks for your post, jsingleton.
I can see you’ve also posted here about your issue.
Can you send me a screenshot of the options you’re currently seeing on your end?
I’d like to have a look and check what else we can try together.
Keep me posted.
