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JGFOF's avatar
JGFOF
Explorer | Level 3
1 month ago

I can't see any syncing icons or right-click Dropbox menu options on my macOS Sonoma.

App: Dropbox (latest version)  239.4.8301 Devide: MAC book PRO 14 inch, 2023 Operating system: Sonoma 14.7.5 I can't see both syncing icons and right-click menu options on my laptop. This h...
desktop
Mac
sync
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hi there JGFOF - sorry to hear you're having issues with this.

Can you please let me know the Dropbox desktop app's exact status as shown in your menu bar at the moment?

Also, do you happen to be running any 3rd party apps that might be interfering somehow?

If so, you can temporarily close them one by one and let us know how it goes.

Thanks!

  • JGFOF's avatar
    JGFOF
    Explorer | Level 3
    1 month ago

    Dear Walter,

     

    Thanks for your prompt reply.

     

    I have the following status

     

    Solid Dropbox icon (Fully synced, files are up-to-date.

     

    As far as I know I don't have any 3rd party apps running.

     

    Thanks,

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 month ago

      I see, thanks for the clarifications JGFOF - much appreciated.

      Can you also send us a screenshot of the options you get when you right click on your files or folders in the Dropbox folder? 

      • JGFOF's avatar
        JGFOF
        Explorer | Level 3
        1 month ago

        Yes, sure. Nothing related to Dropbox appears..

         

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