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bjl2's avatar
bjl2
New member | Level 2
7 years ago
Solved

I can't see my most recent files in my "recent files" tab

Since I updated and now use SmartSync the "recent files" is no longer showing the most recent files.
desktop
Setting up the apps
sync
  • Lusil's avatar
    Lusil
    7 years ago
    Thanks for getting back to me on this, bjl2. 
     
    Hmm. :thinking: At this point, I’d recommend taking this discussion to email to further investigate. For this reason, I sent you an email to the email address associated with your Forum profile. 
     
    Please check your inbox for my latest message and we’ll take it from there. Cheers!
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey again, bjl2.
 
Although your screenshots definitely provide a better understanding of what you're seeing, I removed the shared links for security purposes - apologies for that, since you went through the trouble of doing so. 
 
Moving on to your concern, you mention:
bjl2 wrote: 
Windows is version 66.3.77
Could you please confirm if you’re still experiencing this on the device that you’ve updated to the latest stable version (65.4.177)?
 
Thanks in advance! :slight_smile:
 
P.S. To attach a screenshot to your post, try one of the following options:

 

bjl2's avatar
bjl2
New member | Level 2
7 years ago

Thanks again and thanks for removing those file links.  

Still same problem with with latest stable build (MAC) and but when I install 65.4.177 it starts and then updates itself to 66.3.77.

One issue seems to be to me that files uploaded directly to dropbox.com do not show up as "recent files" on desktop.

Why however the Windows machine hasn't updated recent files since yesterday is another issue.  That one seems to me to be that changes made on local files on the MAC that have synced with dropbox.com are not then syncing back to the Windows machine. That had all worked just fine before Smartsync.

 

  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago
    Thanks for getting back to me on this, bjl2. 
     
    Hmm. :thinking: At this point, I’d recommend taking this discussion to email to further investigate. For this reason, I sent you an email to the email address associated with your Forum profile. 
     
    Please check your inbox for my latest message and we’ll take it from there. Cheers!
    • Michael S.225's avatar
      Michael S.225
      New member | Level 2
      7 years ago

      I just lost my recent files list after the last update.  Really liked that that feature and want it back!

      • Lusil's avatar
        Lusil
        Icon for Dropbox Staff rankDropbox Staff
        7 years ago
        Hey there Michael S.225, could you please provide me with some additional info on this so as to have a better visual on the matter? For example:
        • Are you not seeing the Recents tab in general, or are you not seeing any files included in it? 
        • Are you referring to the desktop app, the mobile app, or the website?
        • If you’re referring to the desktop app, could you please let me know what it reads when you click on it? Is it still syncing or is it up to date?
        • Are you by any chance using Smart Sync on your files? 
        Thanks in advance!
  • jomitchell121's avatar
    jomitchell121
    Helpful | Level 5
    7 years ago

    A comfort to know someone else is struggling with this - files uploaded directly to dropbox.com do not show up as "recent files" on desktop - what a major feature loss!! huge impacts on work and usability

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