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Forum Discussion

bjl2's avatar
bjl2
New member | Level 2
7 years ago
Solved

I can't see my most recent files in my "recent files" tab

Since I updated and now use SmartSync the "recent files" is no longer showing the most recent files.
desktop
Setting up the apps
sync
  • Lusil's avatar
    Lusil
    7 years ago
    Thanks for getting back to me on this, bjl2. 
     
    Hmm. :thinking: At this point, I’d recommend taking this discussion to email to further investigate. For this reason, I sent you an email to the email address associated with your Forum profile. 
     
    Please check your inbox for my latest message and we’ll take it from there. Cheers!
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
7 years ago
Hey there Michael S.225, could you please provide me with some additional info on this so as to have a better visual on the matter? For example:
  • Are you not seeing the Recents tab in general, or are you not seeing any files included in it? 
  • Are you referring to the desktop app, the mobile app, or the website?
  • If you’re referring to the desktop app, could you please let me know what it reads when you click on it? Is it still syncing or is it up to date?
  • Are you by any chance using Smart Sync on your files? 
Thanks in advance!
Gmarone's avatar
Gmarone
Explorer | Level 4
7 years ago

I'm having the same issue with my desktop app.

 

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