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keri h.1's avatar
keri h.1
Explorer | Level 4
9 months ago
Solved

I changed my user name after installing the Dropbox app and now it won't launch

I have a new laptop (MacBook Air - M4), running the latest Sequoia. I migrated everything over from my former system, which included Dropbox. Day-1, all was running fine.  Day-2, I needed to chan...
desktop
Error Messages
Mac
sync
keri h.1's avatar
keri h.1
Explorer | Level 4
9 months ago

That worked! Thanks

  • Theresa's avatar
    Theresa
    Icon for Community Manager rankCommunity Manager
    9 months ago

    Hi keri h.1 and welcome to the Dropbox Community. I am glad to see that you got your issue resolved after an advanced reinstall suggested by our amazing Super User Rich.

    By the way, my name is Theresa, and you might see me popping up around the Community 👩‍💻. I absolutely love hearing from our members and learning how they use Dropbox in their daily lives 💙.

    If you're open to sharing, I’d love to hear how you use Dropbox 💡. Who knows, you might inspire some helpful tips we can share with others or even spark ideas to pass along to our internal team! 🤗

    T 😺 (Dropbox Community Manager)

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