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Fairwan's avatar
Fairwan
New member | Level 2
13 days ago
Solved

I click the Dropbox icon and it opens the Dropbox folder - how can I access the actual preferences?

I have the same problem as the original question. When I open Dropbox it just goes to the explorer window. There is no other App I can see. So how to I change the settings?

In my case I want some online files to be available on my laptop. When I first installed and opened Dropbox I got the choice of what folders/ files I could see, but subsequently all I can do is see the ones I chose to be off line.

The only way I can find to do this is to uninstall and reinstall, which is ludicrous. there must be another way, The top says solved but I don't see a solution to the original question and this is 4 years later.

  • Hey Fairwan, thanks for joining our Community.

    Since the thread you posted in was pretty old, I moved your post to a thread of its own.

    As for the Dropbox app, can you confirm that you're clicking on the Dropbox icon in your system tray, by the clock?

    A tray window should open for you to access the app's preferences.

    Let me know what you see and we'll go from there.

3 Replies

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey Fairwan, thanks for joining our Community.

    Since the thread you posted in was pretty old, I moved your post to a thread of its own.

    As for the Dropbox app, can you confirm that you're clicking on the Dropbox icon in your system tray, by the clock?

    A tray window should open for you to access the app's preferences.

    Let me know what you see and we'll go from there.

  • Fairwan's avatar
    Fairwan
    New member | Level 2

    Thanks for that. It really wasn't very obvious. On y old laptop it was a separate app. Thanks

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff

      Thanks for the update, Fairwan, and for your feedback.

      I'm glad you were able to locate the Dropbox icon and the preferences.

      If you need anything else, let me know!

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