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Forum Discussion
Sir_Caramel
4 months agoHelpful | Level 7
I did an advanced reinstall of my Dropbox app, but now it won't start (Windows 11).
Hi,
I'm running a fully-updated Win 11 and had the latest Dropbox desktop app. As I'm in China I run Astrill VPN and have both Kaspersky and Malwarebytes apps for security.
Dropbox wouldn't l...
- 4 months ago
hi . i suggest you to Check folder permissions, give full control to your user, then run Dropbox as admin.
jindrikijind
4 months agoNew member | Level 2
Is my answer helpful? Sir_Caramell
Sir_Caramel
4 months agoHelpful | Level 7
Yes, that was the fix! Thank you for your help - was totally stuck!
- Theresa4 months ago
Community Manager
Hi there Sir_Caramel and welcome back to the Dropbox Community. I’m really glad to hear you managed to get the app up and running again and thank you for taking the time to come back and share that update. It’s super helpful for others who might run into the same issue on Windows 11.
Since you’ve just done a reinstall, I’d love to know... how do you typically use Dropbox day to day? Whether it’s for work, study or something else, it’s always interesting to hear how people are putting it to use.
Looking forward to hearing more,
T😸 (Dropbox Community Manager)
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