Forum Discussion

Giovanni Gurrieri's avatar
Giovanni Gurrieri
Explorer | Level 3
7 days ago

I get an error that "dropbox.exe" can't be found after installing the Dropbox app on Windows 11.

installando dropbox per desktop, dopo l'installazione mi dice che non trova "dropbox.exe", che è invece presente.

Sistema operativo Windows 11 25H2.

2 Replies

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 days ago

    Hi Giovanni Gurrieri​ - sorry to hear you're having issues with this.

    Can you please try the offline installer from this page directly and let me know if you get the same results?

    If you do, I'd appreciate a screenshot of the exact error you're getting too.

    Thank you. 

    ---

    Ciao Giovanni Gurrieri​, mi dispiace che tu stia riscontrando problemi.

    Potresti provare direttamente l'installer offline da questa pagina e farmi sapere se ottieni gli stessi risultati?

    In tal caso, gradirei anche uno screenshot dell'errore esatto che stai riscontrando.

    Grazie.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 hours ago

    Ciao Giovanni Gurrieri​! Il nostro programma di installazione offline ti ha aiutato a risolvere il problema?

    Se hai bisogno di ulteriore assistenza, non esitare a contattarci qui.
    -------------------
    Hey Giovanni Gurrieri​! Did our offline installer help with the issue you were having? 

    If you need further assistance, feel free to reach back to us here.

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