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sorenwest's avatar
sorenwest
Helpful | Level 6
7 months ago
Solved

I have two Dropbox folders but only one syncs, and it looks empty.

Dropbox issue: I have talked with many computer consultants about the following and no one is able to resolve this. I’d appreciate any help. Also Camera Upload no longer works. 1.    I have only on...
desktop
Folders
sync
  • sorenwest's avatar
    sorenwest
    6 months ago

    I figured out a fix. Uninstalled Dbx on PC; Used phone's Dbx CONNECT link to reinstall Dbx on PC with all the files in order as on the phone. . . .

    Thanks for riding this out with me.

    Soren West

sorenwest's avatar
sorenwest
Helpful | Level 6
7 months ago

Thank you, Walter for the sys/tray tip. I now see that I have two different email accounts being used. I have no idea how any of this happened. How do I reestablish the full PC Dropbox folder with the correct email account used on my phone app and then how do I delete the new, unwanted (empty) account on my PC?

The help is so very much appreciated!

Soren West

sorenwest's avatar
sorenwest
Helpful | Level 6
6 months ago

Any chance of getting a reply to this above question (from above reply):

How do I reestablish the full PC Dropbox folder with the correct email account and then delete the new, unwanted (empty) account?

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