Forum Discussion

jjkazz's avatar
jjkazz
New member | Level 2
9 months ago

I installed the Dropbox app on Windows 11, but it keeps freezing.

Just installed windows 11 24h2 in my computer and finished all the updates. Proceeded to install dropbox and the installation flows fine but right after setting up the account and selecting the folde...
desktop
windows
jjkazz's avatar
jjkazz
New member | Level 2
9 months ago

Turned off windows defender firewall
Tried again with new installer just downloaded, version 220.4.4126. 
Sign in successfully via chrome, changed dropbox folder to Documents, selected specific folders to sync downloading files locally (like previously)

Seems to be successful. Do I need to have the firewall off?

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Not necessarily, but you might need to adjust its settings to whitelist Dropbox and its domains jjkazz 

Let us know if anything else comes up. 

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