Forum Discussion

beastie's avatar
beastie
Explorer | Level 3
3 years ago

I keep getting a request from windows to install a Dropbox Update, but nothing happens.

I am using Windows 10 [upto date] I keep getting a request from windows to install a Dropbox Update...... when I agree nothing happens and the request comes again later in the day. I have agreed ...
desktop
Setting up the apps
windows
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi beastie, have you changed the UAC settings on your machine to be more sensitive?

 

Did you install the Dropbox desktop application with admin privileges by following these steps?

beastie's avatar
beastie
Explorer | Level 3
3 years ago

I have not touched UAC settings

I am the administrator

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Did you try to update the Dropbox desktop application manually using this link?

    • beastie's avatar
      beastie
      Explorer | Level 3
      3 years ago

      Thanks for your help I have Dropbox 166 4 2920 already installed which I think is the uptodate version.
      I have adjusted the UAC and then set back to my normal setting 75% I hope it has fixed the problem.

      I will let you know if Dropbox is still trying to update

      Beastie

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!