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boxlikeapig's avatar
boxlikeapig
New member | Level 2
2 years ago

I keep seeing the File Provider update message. How do I turn it off?

DropBox consistently badges their app and tries to sell me on this lame feature. How do I stop it from just constantly badging? I dismiss it and it just comes back again. It makes it pretty clear tha...
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Dropbox Basic
Setting up the apps
Robert K.62's avatar
Robert K.62
Helpful | Level 5
2 years ago

Hi Megan,

 

Droptox doesn't bother me on my macbook air, but I have the same problem on my Mac mini. It is absolutely annoying having to click this message away every time I login.

Why does it keep popping up on one computer, but not the other?

 

I don't want to upgrade to File System Provider, because Dropbox hasn't figured out how to do LAN Sync yet, which is essential for me on my limited Internet connection. 

 

Also, syncing something that is on a LAN via Dropbox servers is highly inefficient and bad for the planet. Why aren't your developers thinking of this?

 

Any help with getting rid of this message is much appreciated.

 

Best regards,

 

Robert

PS: Here are two screenshots of the sync settings of the mac mini and the macbook air. Settings are identical.

 

 

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Robert. As Megan mentioned above, there’s no way to stop these notifications from popping up, if your device is eligible for the File Provider update.

 

However, since I understand you don’t wish to upgrade to it yet, I’ve forwarded your comments and feedback to our team, so that they can see them, as well.

  • fhap13's avatar
    fhap13
    Explorer | Level 4
    2 years ago

    Hi,

    After about five upgrade cycles, I stopped getting the upgrade message. Now, though, I have two Dropboxes with almost the same contents on one computer, so I'm not sure if my problems are worse or just the same with the Update, which did not work for me. 

    • Nancy's avatar
      Nancy
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey fhap13. Can you open the two Dropbox folders you’re seeing now and let me know which one of them shows syncing icons next to your files? 

       

      Also, which folder path is the same as the one you see under your app preferences > Sync tab?

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