Forum Discussion

Cyndi Lombardo's avatar
Cyndi Lombardo
New member | Level 2
3 years ago

I linked my Mac on a different account, that is empty. What do I do?

I have a NEW MAC and uploaded the Dropbox app to the desktop using a business email instead of my personal one which I have always used, has expanded memory and ALL my files.  Now every time I open D...
account access
desktop
Mac
Setting up the apps
lombardc's avatar
lombardc
New member | Level 2
3 years ago

Hi Anne;  yes there is a Dropbox account associated with the new email.    As I was setting up the new MAC and downloaded dropbox onto the desktop it must have picked up the business email and I gave it a password. . . don't ask me how.  Anyway, the big thing is that I save all my docs to drop box.  It's aggravating because if I upload the app to the MAC, no matter how many times I have tried it goes right to the other account that has nothing in it.  So every time I save a doc now I have to open my original Dropbox account to add any doc.   It is not seamless, very aggravating, and really an inconvenience.  Maybe I have to consider another source of saving my docs.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi lombardc, did you try the steps I provided above in order for you to sign out of one account, and into the other one? 

 

If so, did you have any issues with this? 

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