Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Yurii Kharkiv's avatar
Yurii Kharkiv
Helpful | Level 5
2 years ago

I'm clicking on the Dropbox icon in my Task Manager, but it doesn't open the Dropbox app.

на Windows 10/64 я не могу настроить Dropbox программа перестала запускаться в диспетчере задач видно что при нажатии открывается папка а не сама программа Я все очистил и выполнил расширен...
desktop
Setting up the apps
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Привет, Yurii Kharkiv, помимо расширенной переустановки, ты пробовал просто удалить и переустановить приложение?

 

Какая текущая версия приложения установлена ​​на твоем компьютере?

 

--

 

Hey Yurii Kharkiv, other than the advanced re-installation have you also tried simply uninstalling and reinstalling the app? 

 

What is the current version of the app running on your computer?

mncraftmod's avatar
mncraftmod
Explorer | Level 3
9 months ago
Megan wrote:

Hey Yurii Kharkiv, other than the advanced re-installation have you also tried simply uninstalling and reinstalling the app? 

 

What is the current version of the app running on your computer?

Yes i have tried but it does not work for me

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Thanks for the update on this Vovantro - much appreciated. May we reach out via email to have a further look internally at this point?

    ---

    Спасибо за обновление Vovantro - очень признателен. Можем ли мы связаться по электронной почте, чтобы провести дополнительную внутреннюю проверку по этому вопросу?

     

    As for you mncraftmod - could you let us know your computer's OS version and confirm that you made sure that this is not caused by an antivirus, firewall or VPN/proxy setting?

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!