Forum Discussion

elg75000's avatar
elg75000
New member | Level 1
10 months ago

I'm installing the Dropbox app on my MAC Sequoia 15.3.1 but nothing happens.

Hi I am on MAC Sequoia 15.3.1 - I downloaded the dropbox install on my mac mini. I do install but nothing happen, can you help me ? thanks    
desktop
Install
Mac
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
10 months ago

Hey elg75000 - could you send us a screenshot of the exact error you're getting when trying the installer from the page Mark linked?  

Also, have you ensured this is not caused by a security program on your computer and/or network?

elg75000's avatar
elg75000
New member | Level 1
10 months ago

I can't send a screenshot, nothing happen... there are no security

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!