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Forum Discussion
Zevs
6 years agoHelpful | Level 6
Import photos from Dropbox to Adobe Lightroom
I have been able to import photos to Lightroom on My IPad from folders on Dropbox. When trying that today it seems not to work. I can find the photos without any problem and select them for import, b...
- 6 years agoI eventually solved this problem by first deleting and then reinstalling Adobe Lightroom on my iPad. Since my photos already in Lightroom are backed up on the Adobe’s Cloud service, there was no risk of loosing any photos by this procedure, everything was loaded back into Lightroom after reinstalling the app. Thanks also to the Dropbox team for trying their best to get my problem fixed.
Walter
Dropbox Community Moderator
6 years agoThanks for the additional details Zevs; much appreciated!
May I reach out via the email address that's linked to your Community's profile so we can have a further look into this with all of my tools at our disposal?
Alternatively, you can log a ticket with our support team and let me know the ticket's ID here so I can then locate it in our system and get on it.
In either case, thanks a bunch!
Zevs
6 years agoHelpful | Level 6
Hi Walter, you can absolutely use my email address for that. Very grateful for any help fixing this issue.
All the best/ Zevs!
All the best/ Zevs!
- Walter6 years ago
Dropbox Community Moderator
Thanks for the cooperation Zevs; I appreciate it.
I've just sent you a brief message so please take a look at your inbox when you get the chance and we'll take it from there.
Cheers!
- Zevs6 years agoHelpful | Level 6I eventually solved this problem by first deleting and then reinstalling Adobe Lightroom on my iPad. Since my photos already in Lightroom are backed up on the Adobe’s Cloud service, there was no risk of loosing any photos by this procedure, everything was loaded back into Lightroom after reinstalling the app. Thanks also to the Dropbox team for trying their best to get my problem fixed.
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