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Forum Discussion

Jeremybenhamou's avatar
Jeremybenhamou
Explorer | Level 4
4 years ago

Impossible to access my files (documents, downloads and desktop) on Mac because of Dropbox sync

Hello,    In 2020, I worked for a company and I had to download Dropbox on my computer. Since 1 week, I encountered a big issue with my Mac since I can no longer access all my files. For example,...
account access
desktop
Dropbox Backup
Error Messages
Mac
immo's avatar
immo
Explorer | Level 3
3 years ago

Thanks a lot, following the indicated steps worked. I can now access the DDD folders again.

 

However, the actual desktop still does not link to the "desktop" folder in my home directory. I still don't have access to the desktop. But I can open user/desktop.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi immo, were you able to drag and drop any folders to the desired path?

 

What do you see on your end, could you send me a couple of screenshots? 

  • immo's avatar
    immo
    Explorer | Level 3
    3 years ago

    Hello,

    here are some screenshots:

    1. The home folder: I can go inside each of those folders. The "documents" and "downloads" folders work as expected. 

    2. The "desktop" folder seems to be unconnected to my actual "desktop" that I see in the background. I can enter the "desktop" folder in my home directory but when I try to e.g. create a new folder on the actual desktop this is the error message that I get.

     

     

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