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Forum Discussion

Jeremybenhamou's avatar
Jeremybenhamou
Explorer | Level 4
4 years ago

Impossible to access my files (documents, downloads and desktop) on Mac because of Dropbox sync

Hello,    In 2020, I worked for a company and I had to download Dropbox on my computer. Since 1 week, I encountered a big issue with my Mac since I can no longer access all my files. For example,...
account access
desktop
Dropbox Backup
Error Messages
Mac
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi immo, could you confirm if you enabled the Dropbox Backup for those two folders, or are they still in their default locations?

immo's avatar
immo
Explorer | Level 3
3 years ago

Dropbox backup is NOT enabled for those two folders. Only the content of the Dropbox folder is synced.

  • immo's avatar
    immo
    Explorer | Level 3
    3 years ago

    After restarting my computer, also the Desktop folder works as expected now. Thanks again for your help.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sounds like everything is back on track now, right immo ? 

  • immo's avatar
    immo
    Explorer | Level 3
    3 years ago

    Yes, thanks.

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