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Hillsgolfer's avatar
Hillsgolfer
Explorer | Level 3
3 years ago
Solved

Installing Dropbox on new Microsoft Surface Pro is failing

I’m trying to install Dropbox and it stops in all different fazes of the download. Pushing Retry over and over.
desktop
Install
Setting up the apps
  • Walter's avatar
    Walter
    3 years ago

    Hey JuanaM, sorry to hear you're having issues with this.


    May I ask if you're trying to install the Dropbox for S mode on Windows or the regular desktop app? 

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  • JuanaM's avatar
    JuanaM
    Explorer | Level 3
    3 years ago

    I installed the S version from the windows store but it would not transfer data onto an app I need on the surface pro. So I uninstalled that and tried to download the standard version.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey JuanaM!

     

    Were you able to download and install the desktop app via this link or are you still experiencing issues?

  • JuanaM's avatar
    JuanaM
    Explorer | Level 3
    3 years ago

    When I downloaded the provided link it said that it was not compatible with this device. I just retried it. Same.

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