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Forum Discussion
iPhone app not opening any file type
The Dropbox app on my iPhone X iOS 12.1.2 wont open any file type. All files sync fine from desktop and show up on the mobile app with a thumbnail image preview, but when tapped to open the loading graphic just keeps spinning. Could have coincided with iOS update.
- Upgrading to iOS 12.1.3 seems to fix the issue!
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- Upgrading to iOS 12.1.3 seems to fix the issue!
- Iām on iOS 12.1.3 and I still have the issue.
I also tried to reset the network settings, didnāt work either... - Iām having the same problem. Iāve restarted my phone, Iāve reinstalled the app and it makes no difference.
- I did that and still have the same issue
I fixed mine by going Settings>Dropbox... then enable Background App Refresh.
Mine hasnt worked for ages but using the suggestion from Jkaizer it now works. In settings go to General > background app refresh and turn on for drop box; now all files open instantly - before this nothing was opening. Thanks guys, great help
Richard
engineer
Was having the exact same issue. This fixed it! Thanks!
- This problem was driving me crazy, but this fixed it. Thanx!!!
- That works, thanks!
Not working for me. I had my background app refresh on all the time but I can't get files to open. iPadOS 13.1.2
