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Forum Discussion
Andy Snowden
6 years agoExplorer | Level 3
iphone issues connecting to Dropbox
I'm having ussiues connecting to Dropbox from an iphone running ios 12.4.7
Geeting these errors (see pics below). Nothing wrong with internet connection as all other online stuffis working perfectly.
Anyone have any ideas?
Would you mind just trying to sign in to your account via a private browsing window in Safari Andy Snowden?
Also, can you let me know if you get the same error if you try connecting over cellular data instead?
12 Replies
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- Andy Snowden6 years agoExplorer | Level 3
I have reinstalled the app - still a no-go on connecting through wifi - fine through mobile only though.
App version 190.2.2
Listen if it can't be fixed - I have perfect access to my Google Drive so will switch to that if needs be :)
- Daphne6 years ago
Dropbox Community Moderator
There's not much more I can suggest here I'm afraid Andy Snowden, since the issue occurs only with your WiFi connection then it may be a Firewall issue or something that your ISP is blocking.
There may be some others here who have some suggestions so your thread will remain open in the meantime. Please don't hesitate to give me a nudge if you have any questions.
Hope you have a great day ahead!
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