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Freddy711's avatar
Freddy711
Explorer | Level 3
7 years ago
Solved

Is Dropbox down? I get a blank screen on the website!

Is Dropbox down? I am getting a blank screen. 

  • Walter's avatar
    Walter
    7 years ago

    No worries Freddy - even though this isn't within my scope of expertise, here's how you should be able to update your Microsoft Edge web browser:

    1. Click the Start button.
    2. Click Settings.
    3. Select "Updates & Security.
    4. Click "Windows Update"
    5. Click "Check for updates" Windows 10 will connect to Microsoft and check for any updates. If they are found, they will be installed and you will get the latest version of Edge.

    I hope this helps!

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  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    The 405 is a pretty generic error and usually indicates a problem with your script and/or your web server.

    At the moment, I'd suggest using another browser to access your Dropbox account Freddy. Perhaps, you'd need to contact Microsoft and let them know about this too in the meantime. 

    If there's anything else I can do from my end to assist, do let me know!

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Oh, and by the way, if you're on Spectrum (Internet Service Provider) note that there's a small outage going on as reported on our status page: 

    https://status.dropbox.com/

  • mgales's avatar
    mgales
    New member | Level 2
    7 years ago

    I am seeing it too, cannot access dropbox

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    7 years ago

    Sorry for the tardy response mgales - are you still having issues with this? 

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