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Amy B.36
10 years agoNew member | Level 1
Is Dropbox down today?
It was working fine and now my homepage won't load. Every time I go to click into the file it keeps saying, "something is wrong" and not opening/
Not good when I have a dissertation due next week!!!
Thanks all for the reports and feedback. We should be back online now.
@Manuel - is your computer offline or Dropbox only? Is it accessible from another network? 3g/4g on your mobile device for instance?
294 Replies
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- John M.27010 years agoNew member | Level 2
Not working in the UK
- Jerry Chen10 years agoExplorer | Level 3
Not working in Taiwan
- John G.13610 years agoNew member | Level 1
Lol no one from Dropbox is reading this. This post is just for us to rant about it being offline. They are WELL AWARE it is offline and are working to fix it. It is down globally! The entire world can't access it, it's not your network connection or how many 'bars' of service you have on your phone.
Sam C. I agree there are alternatives, I use CrashPlan for $4/month for UNLIMITED backup. But it's just that, CRASH plan. I have my files backuped up there as well in an emergency. Dropbox can't be beat with it's simplicity and it's sharing capabilities; Microsoft JUST got on the ball with folder sharing this month! http://www.pcworld.com/article/2956232/data-center-cloud/onedrive-finally-lets-you-sync-shared-folders.html
Maybe I'll consider using it again but before folder sharing was working it wasn't even a viable alternative. Dropbox is and will be for some time, the best cross-platform file syncing and sharing service. It's just got a big boo-boo right now :\ I'm very sad but hey, things happen. It IS a weekend, perhaps they went to doa major back-end upgrade that went terribly wrong or were attacked by DDoS. No official word yet.
- Gina D.610 years agoNew member | Level 1
Have been unable to install software on Windows 10 for over a week. Now Error 500 when I try to access account on line. And no support for which I pay!
- Wolfgang V.110 years agoNew member | Level 1
It is really a scandal how they are treating their customers. They could at least send out a Statement about what has happened and when the service is expected to be back online.
- Sarah J.1510 years agoNew member | Level 1
500 error in the last hour and dropbox unable to connect.I'm in the UK
- Mark10 years ago
Super User II
They HAVE commented if you'd care to look around....
Dropbox seems to be having server issues.
Dropbox ARE aware (http://status.dropbox.com) and hopefully it will be back soon.
Please also follow Is Dropbox down today? for more info as we get it.
- Andy F.2310 years agoNew member | Level 1
Why is there no helpdesk phone number published ?
Totally unprofessional company.
- Sarilee N.10 years agoNew member | Level 1
I'm a very infrequent user and was told yesterday I had to change my password because it hadn't been used in a while (yes, I'm an infrequent user!). Now I need to change my email and when I tried to sign in I got a box with a bandaid cartoon and an error message. The reason I'm an infrequent user is because the last time I tried to log in I had some other problem. I know many, many people who love Dropbox, but I seem to be cursed. So the system is/was down?
Thanks
- Nicolás R.10 years agoNew member | Level 1
Same Error 500
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