Forum Discussion

ofoliver's avatar
ofoliver
New member | Level 2
2 years ago

Issues after updating Dropbox to the File Provider version

The new API Apple is rolling out seems to have created an absolute nightmare fuel of issues. I cannot get folders to Sync, I am having to download files that I've uploaded to the cloud through the we...
desktop
Mac
ofoliver's avatar
ofoliver
New member | Level 2
2 years ago

A picture says 1000 words, files cannot be opened, files never sync through Dropbox, and the activity monitor shows they are not downloading.

 

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey ofoliver, thanks for taking the time to post to the Dropbox Community.

 

I understand you're having some trouble with the Dropbox for macOS on File Provider app and we really appreciate your feedback on this.

 

I see that the app is trying to sync a specific number of files; has it been stuck like this, or is it actually syncing?

 

Have you tried fixing your hardlinks and permissions?

 

If you hover over the Dropbox icon, what's the version you're using?

 

Keep me posted and we'll go from there.

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