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simpson b.'s avatar
simpson b.
Collaborator | Level 8
8 days ago
Solved

I've renamed my file, but the desktop app still says it can't sync it, even though it has.

Application Affected Dropbox Desktop Windows 10 Device Windows 10 on Xeon E5 Operating System/Browser (if using the web) Windows 10.0.18363.1256 Dropbox App Version (if using the app) ...
desktop
Error Messages
sync
windows
  • simpson b.'s avatar
    simpson b.
    3 days ago

    Follow-up? It's a bug report. Does nobody read these? What am I saying, the suggestion was to restart a system clearly stated to be mission critical. Of course it wasn't.
    Let me rephrase it.

    ERROR MSG NO GO AWAY AFTER CONFLICT ALREADY SOLVED. BUG, PLS FIX.

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 days ago

Welcome back to the Community, simpson b.! 

Have you already restarted your computer and the Dropbox app and the error is still there?

If you have, and you’re not on a free Basic plan with more than 3 devices currently linked to Dropbox, I’d like you to reinstall the desktop app next, as a test. 

Let me know, if any of the above helps.

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