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Loading Dropbox in Windows 11
Recently purchased new Dell desktop with Windows 11 Home (NOT in S mode). Have been using Dropbox for years with windows 10. Trying to setup Dropbox in Windows 11. I go to the Dropbox website and click on download app. Screen then displays a Dropbox message that says the Dropbox app is already installed. I check the apps on the computer and there are no Dropbox apps installed. I did install, during initial setup, the Dropbox in S mode as that was the only Dropbox app available in the Microsoft Store. Then after several hours trying to figure out how it worked, I researched Windows 11 in S mode and found out it does not apply to my computer (again, computer not running in S mode) so I uninstalled the Dropbox in S mode app from the computer. Now I can't load the regular Dropbox app. How do I get the regular app installed?
Hey LDrop, thanks for posting to our Community today.
Can you clarify why you aren't able to install the Dropbox desktop app on your computer? Are you getting some kind of error message?
If you click on this link, do you perhaps get a pop-up that suggests you install the S mode version instead?
If so, there should be an option to skip this and continue to our website to install the desktop client.
Can you try and let me know what you find?
Thanks!
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Hi there! Sorry to hear that you're having issues installing the regular Dropbox app on your new Windows 11 computer. You could try using the Windows "Add or Remove Programs" feature to uninstall any remaining bits of the Dropbox in S mode app, and then try downloading and installing the regular Dropbox app again from the Dropbox website. If there're any issues with the windows office, use an activator for windows office 11 to reinstall it. I hope it helps!
Hi, I am getting the install error 1073741795
I have tried both offline intallers 150.xxxxxxx and 178.xxxxxxI get the same error
I am using this operating system:
Edition Windows 11 Enterprise
Version 21H2
Installed on 04/07/2023
OS build 22000.2057
Serial number 047343795253
Experience Windows Feature Experience Pack 1000.22001.1000.0Thanks
Emmanuel
- Hannah
Dropbox Community Moderator
Hey emman12, sorry to see you're having this issue.
Can you take a look at this thread, to see if you can find any helpful info?
Hi Hannah
I'm still getting the same issues I have updated my windows 11 to the 2023 build and Im still getting the message that it is not compatible with my version of windows
I'm trying to install Dropbox on a new laptop. When I click on the link to download the DropBox app, it doesn't give me the app, it opens a new Chrome window showing my Dropbox files. I'm running Windows 11 and uninstalled DropBox Lite as instructed. Please let me know where, or how, to get the DropBox app so that the files show up in my folders. Thanks.
- Hannah
Hey GSmithsimon, thanks for posting here!
Can you please try to install it from this link, to see if that helps?
Hi Megan,
I have tried the link and it still giving be the same errors
here is my windows build:
Edition Windows 11 Enterprise
Version 22H2
Installed on 09/09/2023
OS build 22621.2283
Experience Windows Feature Experience Pack 1000.22662.1000.0Please see screen shot below:
