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rnewsom's avatar
rnewsom
New member | Level 2
2 years ago
Solved

Dropbox won't load in my Windows 10 device.

Dropbox suddenly won't load in windows 10. I've uninstalled it, but still no go. I hit the icon in Start Menu and a little blue circle whirs and then ... nothing.

  • I found a workaround. I just made a new shortcut to the Dropbox site, and when I go there all my files are visible/

2 Replies

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  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey rnewsom, I'd be happy to help you look more into this! 

     

    Did you reboot your computer since you first noticed this and do you happen to be running any antivirus, firewall or VPN/proxy setting on your device(s)?

     

    When did this start happening?

     

    Let me know more, and we'll take it from there!

  • rnewsom's avatar
    rnewsom
    New member | Level 2
    2 years ago

    I found a workaround. I just made a new shortcut to the Dropbox site, and when I go there all my files are visible/

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