Forum Discussion

marclevoy's avatar
marclevoy
Explorer | Level 4
2 years ago

Mac Finder extension incompatible with Google Drive Finder helper Finder extension

I have the same issue that many other people have reported.  On my MacBook Pro running MacOS 14.1.2, I have both Dropbox v189.4..8395 Personal Plus (I have never had a beta version) and Google Drive ...
desktop
Dropbox Basic
Dropbox Plus
Mac
Setting up the apps
sync
Mark H.94's avatar
Mark H.94
New member | Level 2
2 years ago

Hi Walter, I too am having an issue with the Dropbox Finder Extension showing up in the Settings Menu.  I have uninstalled and reinstalled Dropbox several times with no success.  Is there a way to force add the Dropbox Finder Extension?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Mark H.94, are you also using Google Drive on your device, and there’s a conflict with the syncing icons you see?

  • Mark H.94's avatar
    Mark H.94
    New member | Level 2
    2 years ago
    Yes, I have Google Drive, but the Dropbox Finder extension worked fine before I upgraded to the Dropbox Finder version. I’ve unsuccessfully tried to uninstall and revert to the previous version of Dropbox.
    • Nancy's avatar
      Nancy
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      I believe you’re referring to the Dropbox update for macOS on File Provider, correct? If yes, then I’m afraid it’s not possible to revert back to the previous Dropbox version.

       

      If you want though, please send me a screenshot of what you see in your Finder > Dropbox folder, and I can take a look.

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