Mac OS Ventura - incompatible?

Hi Hannah, thanks again. I will certainly keep you informed. At the moment, it may be a bit difficult for us to gauge whether it has "completely stopped": every time we think it has, it throws us a tiny bone or two. For example:

• The status bar reads "Everything is up to date" the vast majority of the time. However, every once in a while, it says something like "Updating 1 file," then goes back to "Everything is up to date."
• We have DaisyDisk keeping constant watch on how much disk space (including "hidden space") it believes is in use. This figure has been hovering around 148.8GB for the past few hours. Every once in a while, it will elevate to as much as 2GB more than that, then suddenly drop back down.

To me, this sounds as though a background process is occasionally touching one or more of our files on Dropbox, and Dropbox is attempting to keep those files synced. There's very little to go on in the interface. There's a single file from the last 12 hours under both "Activity" and "Sync and backups," and when we look at that file in the Finder, it is not in fact synced: double-clicking on it briefly shows the "filling circle" icon as it downloads.

So, yeah. I would say that, for all intents and purposes, it has in fact completely stopped. But if this is somehow the expected behavior, and we should hold out hope that something more will eventually happen, we are nothing if not patient.

In the meantime, I'm going to back and re-click the "download from cloud" icons on all of the top-level subfolders and see if maybe the third time will be the charm. 🙂