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Forum Discussion
rovf
3 years agoExplorer | Level 4
MacOS: No "Dropbox" in the "Location" settings of Finder
I have updated Dropbox on MacOS (12.6.5), and I have learned that I should know be able to see "Dropbox" in Finder on the left hand pane under 'Locations'. However there is no such entry; 'Locations'...
- 3 years ago
Hey rovf, thanks for letting us know about this.
Can you please hover your mouse over the Dropbox icon in your menu bar, to see the sync status and the version of the app?
Also, if you go to ~/Library/CloudStorage, are you able to find the Dropbox folder?
Let me know and we'll go from there.
Megan
Dropbox Community Moderator
3 years agoHi liviuteod, how are you today?
Have you tried the steps that maxymouse mentioned above?
You should be able to open Finder, click Finder in the top-left of your screen, then please access Preferences (macOS 12 or earlier) or Settings⦠(macOS 13 or later).
Click the Sidebar tab. Under Locations, check Cloud Storage.
Keep me posted on any updates!
rovf
3 years agoExplorer | Level 4
I find this recommendation a bit problematic, as I don't have the mentioned "Cloud Storage" entry in my Finder/Preferences
On he Sidebar tab, I see under Locations:
my iMac
Hard Disks
External Disks
CDs, DVDs, ...
Bonjour Computers
ConnectedServers
(this is running macOS 10.15.7)
- Walter3 years ago
Dropbox Community Moderator
Hey rovf, sorry to jump in here, but could you send us a screenshot of the app's exact status and version of the Dropbox desktop app as shown in your menu bar at the moment?
Also, can you navigate to the app's preferences under the sync tab and check the Dropbox folder's location for us?
- rovf3 years agoExplorer | Level 4
I wanted to add a screenshot, but can't post it. The dropboxforum website says "Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied."
I hadn't explicitly entered any HTML, and I was "satisfied" with what I saw (nothing seemed to have been removed), but still submitting always brought the same error.
- Walter3 years ago
Dropbox Community Moderator
Thanks for the screenshot rovf
What does the app state when you click on its icon or when you hover your mouse over it?
If you can access the preferences, can you take a look at the sync tab and let me know where your Dropbox folder is located as shown there?
- rovf3 years agoExplorer | Level 4
Second try sending the screenshot.
- rovf3 years agoExplorer | Level 4
On the second attempt, sending the screenshot seems to have worked. As for the other requested items:
The dropbox version is v181.4.5678
The Dropbox folder location is set to be to my home directory.
- maxymouse3 years agoExplorer | Level 4
rovf wrote:I don't have the mentioned "Cloud Storage" entry in my Finder/Preferences
(this is running macOS 10.15.7)
I think the Cloud Storage thing was only implemented in recent versions of macOS (13 or so). So I don't think this issue is relevant to your operating system.
- doujouDC3 years agoNew member | Level 2
Hey All,
I have the same issue. Dropbox used to appear as an option to check in my Finder settings. It no longer appears after recent update. Google and OneDrive are showing, just missing Dropbox?
BTW, Dropbox is working as some of the folders near the top of my screenshot are from Dropbox. I can access the files if I click in one of those folders
- doujouDC3 years agoNew member | Level 2
Updateā¦.I updated the app and it now appears as a cloud location
Weird!!!
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