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obsidianspider's avatar
obsidianspider
Explorer | Level 4
6 months ago

macOS Sequoia 15.5 - Getting a message that "The application couldn't be found", after an update.

I've been a Dropbox user for many years. Within the last few months, whenever Dropbox automatically updates on my Mac currently running macOS 15.5 I've noted that in Finder I will see a message above...
desktop
Error Messages
Mac
RRGroves's avatar
RRGroves
Explorer | Level 3
4 months ago

The past week this has happened to me about a dozen times, on both my MacBook Pro and my Mac Studio. Both are totally up to date with OS and application updates. Its not much use having Dropbox if files dont sync, and I usually dont notice the error message until I am at at the other computer and wondering why my files are messed up.

Quitting the app and restarting it does work, for a few hours or a few days, but it is happening enough that Dropbox is no longer reliable.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 months ago

    Hey RRGroves, I'm really sorry to hear that, I totally understand where you're coming from.

    Can you please check out this article and especially these steps here, to see if they help at all?

    • RRGroves's avatar
      RRGroves
      Explorer | Level 3
      4 months ago

      The only step in the article that was applicable to me was to give Dropbox full disk access. I haven't had an issue for the past three days - hopefully that resolved the problem

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