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macOS Sequoia 15.5 - Getting a message that "The application couldn't be found", after an update.
I've been a Dropbox user for many years. Within the last few months, whenever Dropbox automatically updates on my Mac currently running macOS 15.5 I've noted that in Finder I will see a message above files in my Dropbox folder of "The application "Dropbox" could not be found." and nothing will sync, even though Dropbox is running.
Rebooting my Mac seems to resolve the issue as everything works properly after a reboot and the message is gone in Finder.
This seems like a recent bug as Dropbox didn't do this for many years on my Macs.
I'm not sure how to prevent the issue from happening the next time an update rolls out, or what to do to "fix" this as an end user other than a reboot. It's not the end of the world, but it's a regression and is a bit annoying.
62 Replies
I have the same problem. It shows that The application "Dropbox" could not be found". But when I click on the Dropbox Application, it disappears. It is really getting annoying to do that every time it shows that message when I know I have it there that is right there.
I suddenly had exactly the same issue and clicking on the Dropbox App shortcut seems to have cleared it.
For what it's worth, this problem is back again today with v238.4.6075. I had to manually quit Dropbox twice today. An Advanced Reinstall did not fix the issue.
- Nancy
Dropbox Community Moderator
That's great to hear! Don't hesitate to let me know if anything comes up.
