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anotheruserhere's avatar
anotheruserhere
Helpful | Level 6
3 years ago

MacOS Users Severely Punished?

Hello- I'm a very long time DropBox supporter with both family plans and business plans for my small business.   Want to double check what I'm finding for Mac Users. The following document outlin...
desktop
Mac
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey anotheruserhere, thanks for taking the time to post to our Community today.

 

The updated Dropbox for macOS app has been developed to adhere to the requirement as set out by Apple therefore this update was introduced to ensure the best possible experience for our Mac users long into the future.

 

Of course, we definitely appreciate your feedback about this, it's always helpful for us and I will make sure that your comments are passed along to the appropriate people.

 

If you need anything else, please let us know.

  • anotheruserhere's avatar
    anotheruserhere
    Helpful | Level 6
    3 years ago

    Hello Hannah - Many thanks for the quick reply.

     

    Want to make sure I understand what you're saying:

    - Confirming limitations of Dropbox on Mac as outlined in the link provided.

    - The limitations are Apple's fault?

     

    Thanks!

    - Bill

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi anotheruserhere! 

       

      As with any operating system, macOS is updated regularly and with that we must keep the Dropbox desktop app aligned with any requirements set out by an OS. 

       

      The updated Dropbox for macOS app has been developed to adhere to the requirements as set out by Apple therefore this update was introduced to ensure the best possible experience for our Mac users long into the future.


      Keeping aligned to those requirements ensures that the Dropbox desktop app will provide the best possible experience for all our customers in to the future.

       

      As for the Help Center article you linked, keep in mind that it will be updated as we continue developing support for macOS.

       

      Thank you!

      • FedericoCampanale's avatar
        FedericoCampanale
        Helpful | Level 5
        3 years ago

        @Megan

         

        Sorry but this is really ostrich attitude and reply from Dbox team.

        You clearly hear that most of users DON'T WANT this way of working with cloud based (files) apps, and in this case Dropbox. So please find a way.

        As for now, I"m on the latest MacOS and the "old" / not ruined version works fine. I won't update and won't comply to a policy (whether from Apple or from you guys) to pay for an app that doesn't give me anymore what I want. I'll change provider.

        Bad bad bad.... Sorry to say!

        Please again, come up with a solution!

        _||_

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