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Forum Discussion

skiblues's avatar
skiblues
Helpful | Level 5
5 years ago
Solved

Menu bar icon not appearing

I used to be a Basic member but am now a member of a Family Plan.  I am not able to get the Dropbox icon on my menu bar on a new Mac - Monterey 12.01.  I have quit and trashed the application and hav...
desktop
Dropbox Basic
Dropbox Family
GUI
Install
Mac
Setting up the apps
  • Jay's avatar
    Jay
    5 years ago

    Hi skiblues, thanks for joining the Community.

    If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?

    Keep me updated with any progress!

     

    Mod note: edited to update link in post. [last updated 2023]

normloomer's avatar
normloomer
Explorer | Level 3
3 years ago

Yes! The problem was that there was not enough space for the Dropbox icon in the menu bar. The black camera notch bumped off icons that were happily in the menu bar on my old 2017 MacBook Air. After deleting some little-used icons and reinstalling Dropbox, all was well. 

 

I can't be the only person running into this problem when moving from an older Mac to a new one that has the camera notch. It would be really helpful—and save a lot of time and stress—if the installation software or MacOS would warn the user that there was not enough space in the menu bar to install the icon. 

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