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Forum Discussion

MChat1's avatar
MChat1
Helpful | Level 5
3 years ago

Moving Dropbox app to external hard drive when I am not the administrator of the account.

I am not the administrator of my office's Dropbox account, and I also use the Dropbox desktop app.  My C drive is now full and no longer syncing.  I purchased an external hard drive and need to move ...
desktop
FAQ
Setting up the apps
Storage space
Rich's avatar
Rich
Icon for Super User II rankSuper User II
3 years ago
MChat1 wrote:

I have said this several times now ...  I am NOT the admin and I cannot get to preferences.

You don't need to be the team admin to change your own Selective Sync settings. There are team Selective Sync options that the admin can set, but your preferences in the local Dropbox application actually override those set by the admin.

MChat1's avatar
MChat1
Helpful | Level 5
3 years ago

And I how do I get to preferences?

    • MChat1's avatar
      MChat1
      Helpful | Level 5
      3 years ago

      Oh my goodness.... I have said over and over that I cannot access preferences.  You can send me however many help articles you want, but they won't help.  When I "hover" over my Desktop icon as said in the article, the name of my law firm only comes up, no preferences.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey MChat1, since you have the Dropbox application installed, you should be able to find the application preferences, by hovering over the Dropbox icon in your system tray.

     

    If that's not what you see on your end, please send us a screenshot with the options available to you, so we can check it out.

    • MChat1's avatar
      MChat1
      Helpful | Level 5
      3 years ago

      Attached is a screenshot.  You can see what happens when I hover over the Dropbox icon.  I cannot get to preferences.

      • Megan's avatar
        Megan
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Other than this desktop icon, you should also be having a small, Dropbox icon, next to your WiFi on your task bar. It should look like this:

         

        Do you see it MChat1? If so, can you click on it, and follow the steps there? 

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